Guides

Short guides for anyone who runs support on a Discord server. They are useful whichever bot you choose, and show along the way how it is done with Ticket System.

• How to set up a ticket system on DiscordWhat a ticket system is, what to decide first, and how to set it up step by step. With the five most common mistakes.
• Ticket bot for FiveM serversSupport, unban appeals, player reports, purchases and staff applications: how to set it up so your staff can keep up.
• Good support on Discord: 7 habitsSeven habits that give faster answers and fewer tickets, from answers before the ticket is opened to looking at the numbers once a week.